Shipping Policy

At Dream Parma, we ensure that every order is packed with care and delivered to you quickly and safely.

Delivery Coverage

We currently ship nationwide only. International shipping is not available at this time.

Processing Time

All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

Once your order is dispatched, delivery usually takes 2–3 business days depending on your location.
You will receive a confirmation email or message once your order has been shipped.

Shipping Charges

Shipping fees are calculated at checkout based on your location and selected delivery method.
Occasionally, we may offer free shipping promotions, which will be clearly stated on the website.

Tracking Information

Once your order is shipped, a tracking number will be shared with you via email or text so you can follow your package’s journey.

Delays

While we do our best to ensure timely delivery, unforeseen circumstances such as weather, courier delays, or regional restrictions may occasionally cause slight delays.

Damaged Packages

If your order arrives damaged or tampered with, please contact us within 48 hours of delivery at Dreamhamad3@gmail.com with photos of the package and items. We’ll resolve the issue as quickly as possible.

Thank you for shopping with Dream Parma, where every scent is delivered with care and authenticity.