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  • Privacy Policy

    Welcome to Dream Parma. By shopping with us at dreamparma.shop, you agree to the following policies. Please review them carefully before placing an order.

     

     

    1. Shipping Policy

    • Processing Time: Orders are processed within 1–3 business days.

    • Delivery Time: Standard shipping usually takes 5–10 business days. Express shipping (if selected) is 2–5 business days.

    • Tracking: A tracking number will be emailed to you once your order ships.

    • International Shipping: Available for select countries. Customs fees, duties, or taxes (if any) are the responsibility of the customer.

     

     

    2. Return & Exchange Policy

    • Eligibility: Returns or exchanges are accepted within 14 days of delivery.

    • Condition: Items must be unused, unworn, and returned in original packaging with all tags attached.

    • Non-Returnable Items: For hygiene reasons, items such as lingerie, swimwear, earrings, and final-sale items cannot be returned.

    • Process: To request a return, contact us at support@dreamparma.shop with your order number. We will provide return instructions.

    • Refunds: Once we receive your return, refunds are issued to your original payment method within 7–10 business days.

     

     

    3. Cancellation Policy

    • Orders can be canceled within 12 hours of placement. After this time, they may already be processed and shipped.

     

     

    4. Payment Policy

    • Accepted payment methods: Credit/debit cards, PayPal, Apple Pay, Google Pay, and other secure payment gateways.

    • All payments are processed using secure, encrypted systems.

     

     

    5. Privacy Policy

    • Your privacy matters to us. Personal information (such as name, address, and email) is only used for order processing and delivery.

    • We do not sell, rent, or share your information with third parties, except for trusted service providers (like shipping or payment processors).

    • For details, please visit our Privacy Policy page.

     

     

    6. Security Policy

    • Dream Parma uses SSL encryption (HTTPS) to protect your information.

    • Our systems are regularly updated to ensure safe and secure shopping.

     

     

    7. Customer Support

    If you have any questions, concerns, or feedback, please reach out:

    • Email: support@dreamparma.shop

    • Business Hours: Monday – Friday, 9:00 AM – 6:00 PM

     

     

    8. Terms of Service

    • By placing an order at dreamparma.shop, you confirm that the information you provide is accurate and complete.

    • Prices, products, and availability are subject to change without prior notice.

    • Dream Parma reserves the right to refuse service to anyone who violates these policies.