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  • Eligibility: Returns or exchanges are accepted within 14 days of delivery.

  • Condition: Items must be unused, unworn, and returned in original packaging with all tags attached.

  • Non-Returnable Items: For hygiene reasons, items such as lingerie, swimwear, earrings, and final-sale items cannot be returned.

  • Process: To request a return, contact us at support@dreamparma.shop with your order number. We will provide return instructions.

  • Refunds: Once we receive your return, refunds are issued to your original payment method within 7–10 business days.

    Cancellation Policy

    • Orders can be canceled within 12 hours of placement. After this time, they may already be processed and shipped.

     

    Payment Policy

    • Accepted payment methods: Credit/debit cards, PayPal, Apple Pay, Google Pay, and other secure payment gateways.

    All payments are processed using secure, encrypted systems.